Privacy Policy

Welcome to Lokaverse ("Company", "we", "our", "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at https://lokaverse.ai and use any related services we offer.

By accessing or using our website, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

Depending on how you interact with our website and services, we may collect the following categories of information:

The information we collect is used exclusively for legitimate business purposes, including but not limited to:

• Providing and managing our services effectively
• Processing and confirming payments and transactions
• Improving overall website performance and user experience
• Delivering customer support and responding to inquiries
• Running targeted marketing campaigns, including via Facebook Ads
• Fulfilling applicable legal and regulatory obligations

All financial transactions conducted through our platform are subject to the following terms:

• Transaction fees, where applicable, are the sole responsibility of the cardholder or customer initiating the payment.
• In the event that a refund is approved, the amount disbursed will exclude any payment gateway transaction charges already incurred.

The following terms govern all pricing displayed on our website:

• All prices are displayed exclusively in Indian Rupees (INR).
• Prices are subject to change at any time without prior notice.
• Applicable taxes will be levied in accordance with prevailing Indian tax laws and regulations.

Eligibility for cancellation and refund is governed by our dedicated Refund & Cancellation Policy, available on the website. Key procedural terms include:

• All cancellation or refund requests must be submitted exclusively through our official contact channels.
• Approved requests will be processed within 2 business days from the date of submission.
• Users are encouraged to review the Refund & Cancellation Policy periodically for the most current terms.

In the interest of transparency and regulatory compliance, our website is committed to maintaining clear, accurate, and up-to-date versions of the following policies at all times:

• Terms & Conditions
• Cancellation Policy
• Refund Policy
• Pricing Details
• Contact Information

Users are strongly advised to review these policies on a regular basis to remain informed of any updates or amendments.

At present, business-to-business (B2B) services or offerings are not available through this website. All services listed on this platform are intended for individual users unless an alternative arrangement is formally and officially announced by Lokaverse.

We may employ cookies and similar tracking technologies on our website for the following purposes:

• Website analytics and traffic analysis
• Advertising optimization, including through Facebook Ads
• Enhancing and personalizing the user experience

Users retain the right to disable cookies at any time through their respective browser settings. Please note that doing so may affect certain features or functionality of the website.

Lokaverse does not sell, trade, or rent your personal data to any third parties. Your information may be shared only in the following limited circumstances:

• With authorized payment processors to facilitate and complete transactions
• With legal or regulatory authorities when mandated by applicable law
• With service providers engaged to support or maintain our operations, under strict confidentiality obligations

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

However, it is important to acknowledge that no method of electronic transmission or digital storage is entirely infallible. While we make every reasonable effort to protect your information, we cannot guarantee absolute security.

For payment gateway configuration purposes, confirmation is required regarding which of the following domains is to be configured against the registered Merchant ID (MID):

Confirmation of the applicable domain must be communicated through official email correspondence.

Our website may contain hyperlinks to, or integrations with, third-party websites, tools, or services. These external resources operate independently and are governed by their own privacy policies.

Lokaverse is not responsible for the content, data practices, or privacy standards of any third-party service. We encourage users to review the applicable privacy policies before engaging with any third-party platforms.

Lokaverse reserves the right to modify or update this Privacy Policy at any time, at our sole discretion. Any revisions will be published on this page along with a corresponding updated effective date.

Continued use of our website following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through the following channels: